This notice explains how Explore Nusa handles personal data for website inquiries, booking requests, and guided architecture and photo walk services. It is written to help you understand what we collect, why we use it, and how to make a verified privacy request.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
You may request access to the personal data we hold about you, ask for correction of inaccurate details, and in some cases request deletion or restriction of processing. You may also object to certain processing where that right applies. We will consider each request in context and respond according to applicable law.
To protect your information, we may ask for details that help us confirm the requestor's identity and locate the relevant record. Some requests may be limited where we must keep information for legal, security, or operational reasons.
Inquiry and booking records are retained for the period needed to manage the request, provide the service, maintain business records, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymized, or otherwise handled so it is no longer used for the original purpose.
If we make material changes, we will update the notice on the website and use a reasonable method to draw attention to the change where appropriate. The updated version applies from the date it is posted unless a different effective date is stated.
We may collect your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the website.
We receive data when you submit a contact request, communicate by email or phone, or provide details needed to review a route, confirm language availability, or arrange a booking. Some technical data is generated automatically when you use the website.
Essential cookies support core website functions, such as page delivery and form handling. Preference cookies help remember privacy choices. We do not confirm analytics or marketing cookies as active on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and where the site offers a preference control, you may update your selection there. Disabling essential cookies may affect basic website functions.
Personal data is used to respond to contact requests, review tour dates and group details, confirm route and language availability, manage booking payment and related administration, carry out website security, and support technical delivery of the site. Where you provide accessibility or dietary information, we use it only to assess whether a route or arrangement can be confirmed for your specific request.
We may share limited data with service providers that help us operate the website, deliver technical functions, or manage communications. Any such sharing is limited to what is necessary for the task being performed and is subject to appropriate confidentiality and use restrictions.
We may disclose personal data to public authorities, regulators, or other parties when required to comply with applicable law, enforce our rights, protect the security of the website, or respond to lawful requests.
Use the contact channels below for access, correction, deletion, or other privacy-related requests.
